Welcome, you are now logged into Alabama 811's Web Portal

Below you will find some quick links to available resources that will help you navigate some of the Web Portal features.

If you have any questions not answered here, feel free to email us at remoteapps@al811.com.

Excavator Links

FAQ – You have questions, we have answers! Our FAQ page provides tips to all your ticket entry questions.
WebPortal Manual – The training manual gives a detailed description of each field on our WebPortal. Updated as of January 2020.
Tier 3 Training Sign Up – Want to learn how to submit your tickets online? Use this link to sign up to attend a training webinar. Click here for a full comparison of features available to Tier 2 and Tier 3 Portal users.
Good Thru Date Calculation - When is the best time to submit my locate request?

Member Links

Positive Response Registration – This link allows Alabama 811 member companies to register for account permissions that allow them to post the marking status of locate request tickets sent to their company.
Alabama Underground Facility Damage Reporting Tool – If an event damages any pipe, cable or its protective covering, or other underground facility, or there is a significant near miss that could have resulted in damage, Alabama State Law requires the underground facility operator of the damaged facility/near miss to file a report with the “One-Call Notification System”.
This form is for statistical reporting only. Please contact AL811 directly if excavation is ongoing and requires a locate request to be submitted or renewed.
Member Change of Information Request Form – Need to request a change to your member account? Fill out the form in the link and a representative will follow up with you.

Here are some helpful WebPortal tutorial videos as well as other damage prevention related videos:

Disclaimers:

Alabama 811 reserves the right to suspend any WebPortal user's privilege anytime without notice to the user or its organization. The primary reason for suspension of privileges will be due to inaccurate or incomplete information, inaccurate ticket entry/mapping procedures, as well as unauthorized users accessing the WebPortal. Additional training or support may be rendered to participants upon request.